CONSULTATION PACKAGES
Our consulting packages include Behavioral and Mental Health Integration, Performance Optimization and Compliance Assurance, Program Development and Evaluation, Project Management for Healthcare Initiatives, and Patient Engagement & Satisfaction Optimization. Each package offers both Consultation Services and Virtual Assistant (VA) Services to provide strategic expertise alongside administrative and operational support.
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Each consultation package is tailored to address the unique needs and goals of your organization, ensuring recommendations that directly support your objectives and operational challenges.
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We incorporate data analysis and KPI tracking to offer a clear view of performance metrics, enabling you to make informed, strategic decisions for sustainable growth.
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Our packages provide actionable strategies to streamline processes, improve resource allocation, and optimize workflows, helping your team work more effectively.
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With structured deliverables and regular progress evaluations, our consultation packages provide ongoing support, ensuring your organization stays on track toward its goals.
PACKAGE 1:
BEHAVIORAL AND MENTAL HEALTH INTEGRATION
Bronze: Foundational Behavioral and Mental Health Integration
This package is designed for organizations looking to take initial steps toward integrating behavioral and mental health services. It includes a basic assessment of the current care model and a simple integrated care strategy, supported by VA services for scheduling and data entry.
Silver: Comprehensive Behavioral and Mental Health Integration
A more detailed package, this offering includes a comprehensive assessment of care models, a full integrated care strategy, staff training plans, and patient engagement strategies. VA services ensure smooth coordination of data management, training logistics, and scheduling.
Gold: Full Behavioral and Mental Health Integration with Ongoing Support
Our most robust package, offering a full-scale behavioral and mental health integration solution. It includes an in-depth care model assessment, comprehensive staff training programs, patient engagement strategies, and ongoing compliance monitoring. VA services provide extensive support, ensuring that training, compliance, and communication needs are met throughout the project.
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Services Included:
Care Model Assessment: Conduct a foundational assessment of existing care models to identify opportunities for enhanced integration of behavioral and mental health services, addressing current gaps in care delivery.
Integrated Care Strategy: Develop a streamlined strategy for integrated care, establishing a cohesive approach that aligns behavioral and mental health initiatives within the broader care model.
Regulatory Compliance Review: Perform a high-level compliance review to ensure alignment with key mental health regulations, safeguarding both operational integrity and patient care standards.
and More!
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Care model assessment summary
Integrated care strategy outline
Basic compliance review document
Estimated Duration: 1-2 weeks
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Services Included:
Comprehensive Care Model Assessment: Conduct an in-depth evaluation of current care models to identify specific gaps and opportunities for integrating behavioral and mental health services effectively.
Integrated Care Strategy: Develop a thorough strategy to seamlessly incorporate behavioral health into the existing care framework, enhancing overall patient support.
Staff Training & Education Plan: Create a tailored training and education program to equip staff with the skills and knowledge necessary to support the integrated care model.
Patient Engagement Plan: Design targeted strategies to enhance patient participation and engagement in behavioral health services, improving outcomes and satisfaction.
Regulatory Compliance Review & Recommendations: Perform a detailed compliance review, offering specific recommendations to meet or exceed regulatory standards in behavioral health integration.
and More!
VA Services: 10 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Comprehensive care model assessment
Integrated care strategy
Staff training plan
Patient engagement strategy
Compliance review with recommendations
Estimated Duration: 3-4 weeks
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Services Included:
In-Depth Care Model Assessment: Conduct a comprehensive analysis of current care models, incorporating stakeholder interviews and data analysis to identify precise areas for enhancement in behavioral health integration.
Integrated Care Strategy & Implementation Plan: Develop a fully integrated behavioral health strategy, accompanied by a detailed, step-by-step implementation plan for seamless execution within the care model.
Staff Training & Workshop Delivery: Design and facilitate interactive training workshops and educational programs to equip staff with the necessary skills and knowledge to support integrated behavioral health care.
Patient Engagement & Communication Strategy: Create a robust patient engagement plan with tailored, ongoing communication strategies to foster stronger connections and improve participation in behavioral health services.
Regulatory Compliance Audit & Continuous Monitoring: Conduct a thorough regulatory compliance audit with recommendations for continuous monitoring and regular adjustments to ensure ongoing adherence to behavioral health standards.
and More!
VA Services: 15 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
In-depth care model assessment with stakeholder interviews
Full integrated care strategy and implementation plan
Comprehensive staff training program with workshop materials
Detailed patient engagement and communication plan
Regulatory compliance audit with continuous monitoring reports
Estimated Duration: 4-6 weeks
PACKAGE 2:
PERFORMANCE OPTIMIZATION AND COMPLIANCE ASSURANCE
Bronze: Foundational Performance Optimization and Compliance Assurance
This package is designed for individual providers or small practices needing a foundational review of efficiency and compliance, offering essential tools to enhance workflows and ensure basic regulatory alignment.
Silver: Comprehensive Performance Optimization and Compliance Assurance
A more detailed option, this package suits mid-sized practices or healthcare teams looking for a comprehensive strategy to optimize operations, monitor key metrics, and reinforce compliance with a structured approach.
Gold: Full-Scale Performance Optimization and Compliance Assurance
Our most extensive offering, this package is best for larger healthcare organizations or those undergoing major improvements, providing an advanced, data-driven framework with ongoing monitoring, stakeholder engagement, and continuous compliance to achieve long-term excellence in patient care and operational efficiency. With 15 hours of VA support weekly, this package ensures your data and compliance needs are consistently managed and reported.
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Services Included:
Practice Efficiency Analysis: Conduct a high-level review of current workflows and patient care activities to identify quick improvements that enhance efficiency without disrupting care quality.
Basic Compliance Assessment: Review current practices for adherence to key regulatory requirements, identifying any potential risks to compliance and providing recommendations.
KPI Setup & Tracking: Establish 2-3 essential performance indicators to monitor practice outcomes and set measurable goals for improvement.
and More!
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Practice efficiency report with actionable recommendations
Compliance risk summary and suggested adjustments
KPI tracking sheet for continuous monitoring
Estimated Duration: 1-2 weeks
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Services Included:
In-Depth Workflow Analysis: Perform a comprehensive analysis of team workflows, identifying specific bottlenecks, redundancies, or areas for efficiency gains to optimize operations.
Full Compliance Audit & Action Plan: Conduct a detailed audit of compliance practices, including HIPAA and billing standards, with an actionable plan to address any identified gaps.
Staff Compliance Training Materials: Develop basic training materials to educate staff on essential compliance requirements and best practices for maintaining regulatory standards.
Stakeholder Feedback Collection: Gather insights from key stakeholders (staff, patients, or partners) to incorporate valuable perspectives into the optimization and compliance strategy.
Enhanced KPI Development & Monitoring: Define and implement detailed KPIs relevant to team goals, with monitoring tools to measure progress and promote continuous improvement.
VA Services: 10 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency
Deliverables:
Workflow optimization report with tailored recommendations
Compliance audit report and actionable improvement plan
KPI tracking and monitoring toolkit with setup guide
Stakeholder feedback report
Estimated Duration: 3-4 weeks
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Services Included:
Comprehensive Data Analysis for Quality Improvement: Analyze operational and patient outcome data to uncover trends, pinpoint improvement areas, and guide strategic changes that enhance quality of care.
Ongoing Compliance Monitoring & Training Plan: Conduct an exhaustive compliance audit and implement a continuous monitoring system, with a customized training plan to keep staff updated on compliance best practices.
Advanced KPI and Outcome Tracking: Set up advanced tracking and reporting mechanisms for a range of KPIs and outcome metrics, enabling regular reviews and supporting data-driven decision-making.
Full Workflow Redesign & Implementation Support: Provide comprehensive redesign of workflows, with hands-on support during implementation to ensure smooth transitions and effective change management.
Advanced Data Dashboard Setup: Set up an interactive data dashboard for real-time tracking of KPIs, patient outcomes, and compliance metrics, providing a centralized view for ongoing performance evaluation.
VA Services: 15 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency
Deliverables:
Quality improvement report with data-driven insights
Continuous compliance monitoring plan
Staff compliance training materials
Comprehensive KPI tracking dashboard
Estimated Duration: 4-6 weeks
PACKAGE 3:
PROGRAM DEVELOPMENT AND EVALUATION
Bronze: Foundational Program Development and Evaluation
Ideal for teams or organizations looking for a quick program assessment and foundational tools to begin tracking performance. This package includes a high-level needs assessment, basic program design, and KPI setup for short-term success.
Silver: Detailed Program Development and Evaluation
A more comprehensive offering that provides a full needs assessment and a detailed plan for addressing multiple organizational needs. It also includes a detailed KPI setup and a strategy for implementing the program, supported by weekly VA services for documentation and data tracking.
Gold: Full-Service Program Design and Evaluation
This is our most in-depth package, including stakeholder interviews, comprehensive program design, and a full implementation strategy. It features ongoing KPI tracking and evaluation, with a strong focus on continuous improvement and long-term success. Supported by extensive VA services, this package ensures robust administrative and operational support throughout the program’s development and execution.
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Services Included:
Needs Assessment: A brief review of current services to identify gaps or areas for improvement.
Program Design: A simple program outline addressing key needs.
KPI Setup: Basic setup of 2-3 key performance indicators for tracking success.
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Needs assessment summary
Program outline
KPI tracking sheet
Progress report
Estimated Duration: 1-2 weeks
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Services Included:
Full Needs Assessment: Comprehensive review of current services and operations.
Program Design: Detailed design of a full program addressing multiple needs.
Outcome Metrics & KPI Setup: Establishment of detailed performance indicators for tracking program success.
Implementation Strategy: Development of a step-by-step plan for launching the program.
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Full needs assessment report
Program design documentation
KPI tracking sheet and progress reports
Implementation roadmap
Estimated Duration: 3-4 weeks
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Services Included:
Comprehensive Needs Assessment: In-depth review with stakeholder interviews.
Program Design: Full program development, including staffing, resource needs, and workflows.
Outcome Metrics & Ongoing Evaluation: Continuous monitoring of KPIs and program success.
VA Services: 15 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Comprehensive needs assessment
Full program design and outcome metrics
KPI and outcome tracking reports
Ongoing evaluation reports
Estimated Duration: 4-6 weeks
PACKAGE 4:
PROJECT MANAGEMENT FOR HEALTHCARE INITIATIVES
Bronze: Foundational Project Management for Healthcare Initiatives
Ideal for smaller projects or teams, this package provides a foundational project plan with basic budgeting, stakeholder engagement, and resource allocation. VA services ensure task tracking and regular meeting coordination for streamlined execution.
Silver: Comprehensive Project Management for Healthcare Initiatives
A more detailed package that includes a comprehensive project plan, stakeholder engagement strategy, detailed budget tracking, and ongoing progress monitoring. With dedicated VA services, this package ensures consistent communication and task tracking throughout the project.
Gold: Full-Service Project Management and Risk Management
This premium package offers complete project management, from detailed scoping and risk management to ongoing stakeholder communication and final project evaluation. Extensive VA support ensures that all project tasks, budgets, and stakeholder communications are handled efficiently, allowing for smooth project execution and success.
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Services Included:
Project Scoping & Planning: Basic project plan outlining objectives, timeline, and resources.
Stakeholder Engagement: Initial stakeholder identification and communication plan.
Budgeting & Resource Allocation: Simple budget and resource allocation plan.
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Project plan summary
Stakeholder communication plan
Basic budget and resource allocation document
Weekly task tracking reports
Estimated Duration: 1-2 weeks
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Services Included:
Project Scoping & Detailed Planning: Comprehensive project plan, including timeline, deliverables, and milestones.
Stakeholder Engagement Strategy: Full stakeholder engagement plan, including communication and reporting schedules.
Budgeting & Resource Allocation: Detailed budget and resource allocation plan.
Monitoring & Adjustments: Regular monitoring of project progress with adjustment plans as needed.
VA Services: 10 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Comprehensive project plan with timeline and milestones
Stakeholder communication and engagement strategy
Detailed budget tracking report
Weekly progress reports and adjustments plan
Estimated Duration: 3-4 weeks
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Services Included:
Project Scoping, Detailed Planning & Execution Strategy: Comprehensive project plan with timeline, deliverables, milestones, and an execution strategy for seamless implementation.
Advanced Stakeholder Engagement: Ongoing stakeholder communication and engagement plan with real-time reporting, feedback collection, and strategy adjustments as needed.
Comprehensive Budgeting & Resource Allocation: Detailed budgeting, resource allocation, and cost-tracking system with ongoing updates and reporting for complete financial transparency.
Monitoring, Adjustments, & Risk Management: Continuous monitoring of project progress, regular adjustments, and a proactive risk management plan to address potential issues before they arise.
VA Services: 15 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency.
Deliverables:
Full project execution strategy with timelines, milestones, and risk management plan
Real-time stakeholder engagement and communication reports
Comprehensive budget tracking, including resource adjustments and cost analysis
Detailed weekly progress and risk assessment reports
Estimated Duration: 5-6 weeks
PACKAGE 5:
PATIENT ENGAGEMENT & SATISFACTION OPTIMIZATION
Bronze: Foundational Patient Engagement & Satisfaction Optimization
A simple yet effective package designed for individual providers or small practices seeking foundational insights and simple tools to improve patient engagement and satisfaction with minimal setup.
Silver: Comprehensive Patient Engagement & Satisfaction Optimization
Suitable for mid-sized practices or healthcare teams aiming to build a structured patient engagement strategy, complete with detailed feedback analysis, communication templates, and tools for regular satisfaction monitoring.
Gold: Full-Scale Patient Engagement & Satisfaction Optimization
Best for larger organizations or comprehensive healthcare programs in need of an in-depth patient satisfaction system, including custom engagement strategies, staff training, and ongoing analysis to continuously elevate patient care quality and satisfaction.
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Services Included:
Patient Satisfaction Survey: Design of a foundational patient satisfaction survey tailored to your practice’s needs, helping you gather essential feedback from patients to assess and improve service quality.
Engagement Practices Analysis: Conduct a high-level analysis of your current patient engagement practices to identify key strengths and areas for improvement.
Improvement Recommendations: Provision of targeted recommendations focused on enhancing patient experience and communication within your practice.
VA Services: 5 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency
Deliverables:
Patient satisfaction survey template
Summary report on current engagement practices
Detailed improvement report with actionable steps
Estimated Duration: 1-2 weeks
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Services Included:
Detailed Feedback Analysis: In-depth analysis of patient feedback to uncover trends and identify specific areas where engagement practices can be strengthened.
Patient Engagement Strategy: Creation of a comprehensive patient engagement strategy document, including protocols and best practices to enhance patient interactions across various touchpoints.
Communication Templates: Development of customizable communication templates that ensure consistency and professionalism in all patient communications.
Survey Distribution Setup: Initial setup of survey distribution channels and tracking tools, providing a structured approach to regularly monitor patient feedback.
VA Services: 10 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency
Deliverables:
Detailed patient feedback report with insights and trends
Patient engagement strategy document
Customizable communication templates for patient interactions
Initial setup of survey distribution and tracking tool
Estimated Duration: 3-4 weeks
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Services Included:
Patient Satisfaction Program Design: Development of a comprehensive patient satisfaction program, establishing a structured framework for continuous engagement tracking and improvement.
Custom Communication Strategies: Creation of tailored communication strategies and scripts for key patient touchpoints, enhancing the quality of interactions throughout the patient journey.
Staff Training Materials: Provision of training materials on patient engagement best practices to equip staff with the skills needed to deliver proactive and compassionate care.
Quarterly Satisfaction Analysis: Quarterly analysis of patient satisfaction data with continuous improvement recommendations to keep engagement strategies effective and responsive.
VA Services: 15 hours/week of dedicated support, with the flexibility to choose from our full range of VA services. Tailor the support to your specific needs each week for maximum efficiency
Deliverables:
Comprehensive patient satisfaction program guide
Custom communication strategies and scripts for key patient touchpoints
Staff training materials on patient engagement techniques
Quarterly satisfaction and improvement reports with data-driven insights
Estimated Duration: 4-6 weeks